Sistema de gestão por diretrizes aplicado à melhoria da qualidade do leite em indústrias lácteas

Abstract

The implementation of milk quality programs in the Brazilian dairy industry has been a major challenge for the prosuction chain. In recent years, since the publication of the Normative Instruction 51 of the Ministry of Agriculture, Livestock and Supply the sector has been seeking solutions to implement models that guarantee the required results. On the other hand, modern management practices are still relegated to a second priority in many companies. Therefore the objective of the present study was to propose and evaluate a model to implantation of a milk quality management program in an industry in the region of Zona da Mata Mineira in Minas Gerais State. Furthermore, the model studied is based on the Management System by Guidelines that has as a well-set pillar the PDCA. During the 12 months of the present study, the results of 95 rural farms, included in the quality program of the industry studied, were the colony forming units reduced from 1,600,000 to 450,000 CFU/ml in CFU averages and from 650,000 to 400,000 somatic cells count/ml in the SCC averages. There was also an increase from 47 to 67% in the number of producers meeting the standards of the IN 62 of the MAPA. As a result, it is concluded that for the implementation of raw material quality program in dairy industries it is necessary to be accompanied by a management system that plans the implementation, executes the planned actions, constantly checks the results and creates improvement actions for obtaining of the intended or planned constantly check the results and build continuous improvement actions to achieve the desired or planned goal.