O processo de autoavaliação nas instituições de ensino superior: recomendações para o levantamento da percepção de estudantes no processo de autoavaliação institucional da Universidade Federal de Juiz de Fora

Abstract

A self-evaluation is an essential process for the university's development through the identification of its weaknesses and strengths. In undertaking this activity, the perception of students, as beneficiaries of the public policy for higher education, is indispensable to enable the analysis of quality and possibilities for improvements. However, each institution has its peculiarities, making this obligation not an easy task. In this sense, this work conducts a survey of the main critical points in the self-evaluation process of public universities, as indicated in their institutional self-evaluation reports. Recognizing the most relevant information, the data were analyzed using the thematic analysis technique outlined by Souza (2019). In this way, five issues were identified and discussed as points of success or failure in self-evaluation. After indicating the themes, a comparison was made between the actions taken by universities that showed good practices in the explored theme and the current situation of UFJF. This verification aimed, especially, to highlight possible improvements in UFJF's self-evaluation process. As a result, it was noticed that UFJF, aligned with SINAES, made significant progress in the quality of its evaluation process and the clarity of the self-evaluation report resulting from this work, but improvements can be implemented in its process. Thus, this research developed an action plan for UFJF with considerations for possible improvements in the methodology used by the institution.