Precarização do trabalho nas plataformas digitais: a percepção dos infoproletários na cidade de Juiz de Fora-MG

Abstract

The emergence and growth of work on digital platforms, especially since the 2008 global economic crisis, has promoted significant changes in labor relations. This process created a new class of workers, also known as infoproletarians, whose rights do not always follow the evolution of platforms. In this sense, it is important to understand these relationships to protect the infoproletariat from precariousness, without necessarily preventing economic development. The perspective of surveillance capitalism has brought important contributions to the understanding of this phenomenon, in which the use of data from infoproletarians seems to reflect more the interests of large corporations, through the algorithmic management of platforms than to establish a fair working relationship. Thus, the objective of the research was to investigate the profile of the infoproletariat, discuss the results found in the light of surveillance capitalism, and compare with data from the ILO Survey of Crowdworkers, from the International Labour Organization. The results indicated that, according to the ILO criteria, there are signs of precariousness in the categories of Conditions, Contracts, Management and Representation. In the Remuneration category, there is some stability, but with a tendency towards precariousness. Scientific research in this area is important to generate knowledge and improve understanding of the phenomenon, offering subsidies for worker protection and for improving working conditions.