A avaliação de desempenho na Superintendência Regional de Ensino de Passos: estratégias para o aprimoramento

Abstract

The present dissertation is developed under the Professional Master in Management and Evaluation of Education (PPGP) of the Center for Public Policies and Education Evaluation of the Federal University of Juiz de Fora (CAEd / UFJF). The management case discusses the evaluation of performance, a relevant issue for the Public Administration, in view of its efficiency. The subject wins new lines from Constitutional Amendment 19/98, which expresses the principle of efficiency, and evaluation is a requirement for acquiring stability and maintaining it. In Minas Gerais, the evaluation comes in 2004, with the Management Shock, aimed at aligning mission and organizational strategy, in search of results, that provide a better service for society, however, the institute, although it has evolved in its methodology, and the installed political thought is no longer the same of its implantation, to which it presents itself, it still can’t reach its objectives. The objective of this study is to investigate the obstacles in the process of performance evaluation in the Superintendência Regional de Ensino de Passos. The data on the existing barriers were obtained through qualitative and quantitative research, based on questionnaires applied to all Regional employees, and also through interviews with evaluation commissions. We present a plan of action to clarify the importance of the process as an instrument of efficiency, which allows individual and organizational improvement, as well as overcoming existing obstacles.