Sentidos da pessoa hospitalizada na vivência da internação: implicações para segurança da assistência

Abstract

This qualitative study had the objective of understanding the meaning and revealing the meanings of the hospitalization experience and the safety of care for hospitalized patients. We used the phenomenological approach as a research method and Martin Heidegger's thought as a theoretical-methodological reference. Eleven patients who had undergone hospital stay in a general hospital in the interior of Minas Gerais State were interviewed. The phenomenological interview was based on the following guiding questions: 1) how is your hospitalization experience? How do you perceive safety-oriented actions with your care? Would you like to say something else? Thus emerged the essential structures, and then the first methodical moment was realized, that is, the vague and medium understanding, which allowed the construction of two Units of Significance: Being hospitalized is being away from the family, being well cared for, Caring and having the help of the roommate is important and Safety is having the daily medical visit and caring nurses, concerned about hygiene, is to take the pills on time, is to have equipment working and receive the correct information the way you have To deal with.In the second methodical or hermeneutic moment, as an interpretative understanding of being-therepatient-in-hospital, it reached the unveiling of the senses that are configured in the theoretical reference as occupation and concern, ambiguity and chatter and being-with, revealing a domineering care in the hospital environment. This study enabled the unveiling of senses that were hidden by research that deal with quantitative data on patient safety for its applicability in practice.It has contributed to the need to improve the communication between the nursing team and the patient, as a way to bring it as an active agent to promote their safety in the hospital environment, demonstrating the need to be present and to clarify for the patient that the Which is security for him to receive effective, liberating and authentic care.