Gestão e fiscalização de contratos públicos: uma análise dos desafios enfrentados pelos gestores e fiscais contratuais da Universidade Federal de Juiz de Fora - Campus Governador Valadares

Abstract

This dissertation was developed within the scope of the Master's Degree in Management and Evaluation of Public Education (PPGP) at the Center for Public Policy and Education Evaluation of the Federal University of Juiz de Fora (CAEd/UFJF). The management case aims to study the management and supervision actions of public contracts at the Federal University of Juiz de Fora - Governador Valadares Campus (UFJF Campus GV). These activities arise from the need to comply with legal and normative precepts, with the institution's own employees being assigned to these functions. In the exercise of these functions, the researcher observed and experienced difficulties and challenges that impact the development of these actions. Based on this assumption, the following guiding question was defined: how to improve the management and supervision of public contracts at UFJF Campus GV? To answer this question, the objective of this study was to demonstrate the main difficulties observed in the management and supervision of contracts within UFJF Campus GV, in order to propose actions aimed at minimizing these occurrences. The theoretical framework was based on the following themes: principles of Public Administration, professional development, and knowledge management. The research methodology was developed through a qualitative case study approach, using bibliographic and documentary research, as well as the application of questionnaires and semistructured interviews with stakeholders involved in these processes, both from Campus GV and other Federal Higher Education Institutions (Ifes). The research results showed deficiencies in the management and supervision of contractual actions in the institution, which pose challenges to its agents. In view of this, an Educational Action Plan (PAE) was developed aimed at minimizing the challenges encountered and, therefore, focused on improving the actions related to the management and supervision of contracts at Campus GV.