O processo de avaliação de desempenho dos profissionais de educação em uma escola da Zona da Mata Mineira

Abstract

This dissertation was developed within the scope of the Professional Master’s Degree in Management and Evaluation of Public Education (PPGP) of Public Policies Center and Education Evaluation of the Federal University of Juiz de Fora (CAEd/ UFJF). The present management case discusses the Individual Performance Appraisal (ADI) process of employees of a state school in the Zona da Mata region of the State of Minas Gerais, as well as analyzes how the assessment criteria are addressed by the School's Performance Evaluation Commission and what is the perception of the servants about the evaluation process. In order to approach the research problem described in this management case, an analysis was proposed on the perception of the servants of the research target school about the ADI process. We assume as a hypothesis that the performance evaluation causes some discomfort to the servants evaluated due to a possible lack of knowledge about the process. Thus, it is clear that there is a predisposition to occur what is known as performance evaluation dysfunctions (PONTES, 2005), which does not lead to an effective improvement in the professional performance of the teacher. The objectives defined for this study are (i) to identify the school's difficulties in conducting the performance evaluation process and (ii) to propose improvement strategies in the use of the performance evaluation resource. For this purpose, qualitative research was used as a methodology, and a questionnaire was used as instruments that aimed to outline the view of the servers about the performance evaluation process and an interview with a Focus Group among the members of the Performance Evaluation Commission for a better understanding of the process applied in the teaching unit in question. In this sense, it was proposed the creation of training for the servers of the teaching unit on the stages of the ADI process and the creation of an action schedule so that all stages of the process are effectively fulfilled in terms of the professionals' performance.