Contribuição do Lean à gestão do processo de projeto de arquitetura de ambientes de saúde

Abstract

The management of the design process is of fundamental importance to the quality of the final product. The deficiency of this management in the process has been pointed out as the main cause for the reduction of the performance of these projects, reflected in the phase of occupancy of a building. Among the various typologies of the project, which deals with health care establishments (EAS), it appears among the most complex organizations, which, together with the management of its design process, creates challenges to be overcome. The application of Lean in the management of the project process deserves to be understood, since it has concepts aligned to the quality of the process and its final product, revealing a great contribution potential for the sector. This research aims to identify the contribution of Lean in the management of the process of projects destined to health environments. For this, two areas of knowledge were investigated: The Lean applied in the management of the design process and Management of the process of designing health environments. These two areas seek to cover a third area and, considered the main subject of this work: The Lean applied in the management of the health environment design process. The research included the steps of understanding the theme, with Systematic Review of Literature and multiple case studies in offices that focus on the elaboration of health environment projects in Juiz de Fora, MG. As results, we verified the lack of systemic vision and professionalization in the project process management of the companies surveyed and that there are Lean principles that may be more easily applicable than others. However, the lean mentality should not be implemented with the application of principles in an isolated, integrated, and organic way. It is concluded that there is a need to understand and deepen the companies in the application of Lean principles in the management of project processes, revealing the incipient and shallow reality of the theme and its context in the city of Juiz de Fora. This research aims to contribute to the discussion about the application of Lean in the management of the project process, particularly health care establishments.