A utilização dos resultados da avaliação de desempenho dos servidores como forma de promover seu desenvolvimento profissional: o caso da Escola Estadual Quintino Bocaiuva

Abstract

This dissertation is developed within the scope of the Professional Master’s Program in Public Education Management and Evaluation (PPGP) of the Center for Public Policies and Education Evaluation, Federal University of Juiz de Fora (CAEd/UFJF). The management case aimed to analyze the performance evaluation process of the staff at Quintino Bocaiuva State School, as well as to understand and discuss the use of the data obtained from this process for the purpose of improving professional development. The research sought to answer the question: How can the management of Quintino Bocaiuva State School use the results of staff performance evaluations to promote the professional development of the school’s staff? To address this question, the research aimed to describe the Individual Performance Evaluation and Special Performance Evaluation processes, both of which are used by the Minas Gerais State Department of Education at the school under study; identify and analyze, based on theoretical references, the main obstacles that prevent the Performance Evaluation results from being used in a way that contributes to the professional development of the staff; propose measures to repair the problems identified in the use of the Performance Evaluation results. For the development of the management case, bibliographic research, data collection, analysis of the timeline and the Performance Evaluation process of the staff at the study school were used, interview with the school principal, group interview with the evaluation committee, and focus group with staff evaluated in 2023 were conducted. Based on the results of this research, it was possible to identify the issues found in the Performance Evaluation process, such as a lack of understanding of the evaluation criteria, the absence of feedback mechanisms, and the fast pace of school demands and constant changes, which hinder the progress of the evaluation process. As a result, an Educational Action Plan was developed with a focus on the evaluation process, starting with a study of this process and the evaluation criteria, followed by analysis and reflection on the results obtained by the evaluated staff, and the subsequent formulation of goals and actions. The plan consists of two additional stages, the first of which assesses the need for adjustments to the goals and actions agreed upon by the staff member, and the second evaluates what was actually achieved by them. This material will be important for conducting the evaluation of each staff member. The actions suggested in the Educational Action Plan aim to use the evaluation process and its results as tools for the professional development of the school’s staff.