Gestão do conhecimento aplicada à gestão de projetos: SisPro - o sistema de gerenciamento de projetos do CAEd

Abstract

This study, developed within the scope of the Professional Master's Degree in Education Management and Evaluation (PPGP) of Centro de Políticas Públicas e Avaliação da Educação da Universidade Federal de Juiz de Fora (CAEd/UFJF), discusses the needs presented by users of SisPro, a system suitable for planning, documenting and monitoring the execution of CAEd/UFJF projects, to establish proposals for actions capable of achieving the goal of improving the schedule of activities necessary for this system to become a reference tool supporting project management on this organization. To support such actions, the Theoretical Reference brings the main concepts necessary for a correct understanding of the themes that make up the basis on which SisPro stands: project management, knowledge management and system usability. These three pillars are the main parameters to build up the research axes which has a qualitative approach applied to obtain specific data that, after being analyzed, guide us in the construction of proposals that meet the main goals of this study