Avaliação de desempenho de técnicos administrativos em educação no âmbito de uma Instituição Federal de Ensino Superior

Abstract

The Federal Institutions of Higher Education (IFES) were sued by the Federal Government from the Law No. 11091 of 12 January 2005, to create guidelines for instituting a new system of performance evaluation to their servers, structuring it as one of assumptions of the Plan Careers in Technical-Administrative Offices Education of Federal Universities. The objectives of this performance evaluation was to promote the improvement of qualification of public services, subsidizing political people management institutions, especially regarding the training, development and career in office, remuneration and movement of people. However, not all IFES appropriated this tool properly and, instead of incorporating the instrument, combining their management systems and institutional development plans, many now use it so bureaucratic, sometimes being corporatist, sometimes using only punish servers, without the effective instrument to bring the desired return. This paper investigates the processes of evaluating the performance of technical and administrative staff in education and analyzes the impacts of this legislation on HR policies developed by universities and their influence on the entire educational process. We investigated the evaluation instruments and the internal regulations of a sample of 18 federal universities, if the assessment methods used are correlated to management systems and Institutional Development Plans of these organizations, or exist only to meet legislation. It is proposed at the end of the work a set of actions aimed at making the process of performance evaluation instrument that brings an effective return on the servers of commitment to the goals of academic and administrative units and improvement of institutional processes.