Estudo para implementação da metodologia Lean Healthcare para utilização racional de insumos hospitalares

Abstract

Every business needs to stock the items it uses on a daily basis. In a hospital is inserted one more aggravating, the criticality. The lack or deficiency of some input can lead to a service failure and quality decline, while excess leads to waste and financial loss. Managing supplies in public hospitals is a complex task that goes beyond bureaucracy. Among the main objectives of a resupply is the ability to adequately supply the hospital environment with appropriate materials that ensure the quality, productivity and satisfaction of internal customers, employees, without losing focus on the external customer, the patient. The production system that focuses on customer value generation and waste disposal has proven its efficiency in the manufacturing sector and now introduces itself to the goods and services sector. A growing approach is being given to the application of Lean concepts in healthcare, being called Lean Healthcare. This work intends to evaluate the implementation of a form of active resupply, to the pediatric pilot area of a public hospital, with the intention of obtaining a greater domain of the use of inputs, which may lead to advantages such as financial control. , avoid losses due to waste or due, rationalization of work processes and increase the value level of the service provided to the user.