O papel da biblioteca do Instituto Federal de Educação, Ciência e Tecnologia Fluminense do campus Macaé nas avaliações do Sistema Nacional de Avaliação da Educação Superior

Abstract

This dissertation developed within the scope of the Professional Master's degree in Management and Evaluation of Public Education (PPGP) of the Public Policies Center and Education Evaluation of the Federal University of Juiz de Fora (CAEd/UFJF). The studied management case sought to discuss which strategies may be adopted to increase the quality of the library and strengthen the importance of the role of the library for the Fluminense Federal Institute (IFF) campus Macaé. The library is an important part of building quality education, providing information and supporting for teaching, research, and extension in a Higher Education Institution. Therefore, it is expected that the library of the IFF campus Macaé may offer quality in its services to adequately meet the information needs of its public, having as parameters goals and criteria pre-established by the National Higher Education Evaluation System (Sinaes). The justification of the study is shown due to some problems that affect the quality of the information available by the library for undergraduate students of Control and Automation Engineering, analyzed as the only IFF Macaé course that has already been evaluated by Sinaes as an outdated collection concerning the bibliographies of the disciplines, as they present outdated books that, besides not meeting the needs of users with quality, they still interfere negatively in the grade of Sinaes' evaluations, being possible, in this way, to raise the hypothesis that there is no institutional awareness of the importance of the library. Based on this assumption, the question that guides this research is: what is the importance of the role of the library in the course evaluation by Sinaes? Hence, the main objective is to reveal the importance of the role of the IFF Macaé Library in the evaluation of courses by Sinaes and to outline strategies that may contribute to the improvement of the quality of the library using Sinaes as a parameter. This is qualitative research based on a literature review, a case study involving the IFF Library Macaé and the evaluation of the Automation Engineering Course, as well as documentary analysis, questionnaire application, and interviews with the main actors involved in the Sinaes evaluation process. From the results of the data collection and the identified problems, we developed an Educational Action Plan (PAE) based on the 5W2H management tool, which proposes four actions that aim to create an institutional awareness about the importance of the library and contribute to the improvement of the quality of the library and the offered course, using Sinaes as a parameter.