A gestão da informação e do conhecimento: desafios, abordagens e perspectivas do INEP

Abstract

This research aims to reflect on information and knowledge management at the National Institute for Educational Research and Study Anísio Teixeira (Inep). As a Brazilian historical and long term educational public institute, with more than 75 years of existence, the Inep stands out for its strategic and cutting-edge work related to the management and design of state and government public policies. The analysis of the sources of evidence and literature review defined the Centre for Information and Library Education (Cibec) as a research outline among the departments of the institute. Cibec’s roots date back to the Law number 580 of 1937 and to the Pedagogical Documentation Centre, created by Anísio Teixeira. This focus led to the formulation of the research question as following: how to promote systematically and permanently educational information and knowledge management at Inep? In order to face this question and reflect on the research theme, the development of the methodological approach was based on authors such as Yin (2010) and Creswell (2010). The analysis of the sources of evidence, such as interviews, quantitative data about user access, as well as those related to Inep’s publications and educational information, provided a greater understanding of the challenges and prospects of the information and knowledge management for this public institution. Among other relevant authors, works of Baptist (2012) and Thompson (2004) subsidized the theoretical discussion, for instance, the concept of mediation of information and knowledge in the context of the public administration. The results suggest the need to implement an official policy of information and knowledge management at the institute. The achievement of this policy aims to ensure legal parameters to contribute to the constant improvement of the work provided by the institute to the Brazilian education and to the management of the state and government policies in a systematic and perennial way.