O desempenho organizacional e a metodologia seis sigma - a contribuição do FMEA

Abstract

Due to the constant changes that the global competitive landscape has undergone, organizations have mostly been looking for new tools and methods to better achieve meet the demands of its customers. Since one of these methodologies is Six Sigma, with the support tool FMEA (Failure Mode and Effect Analysis). Therefore, this study aims to identify the FMEA used in the Six Sigma methodology, contributes to the high performance of organizations. Therefore, the survey included a wide bibliographical study, and focused on examining the specifics of Six Sigma methodology and FMEA tool. Research has shown that the FMEA tool as an aid of Six Sigma , could contribute to high organizational performance. The results can help organizations to understand the Six Sigma methodology and its support tools, and the benefits they can bring to organizations that want to better position themselves in the market through an improvement in their performance.