Análise do comprometimento organizacional: aplicação do modelo tridimensional em uma ONG em Minas Gerais

Abstract

This article aims to verify the presence and intensity of organizational commitment components among employees hired under the Consolidated Labor Laws (CLT) framework, specifically analyzing a Non-Governmental Organization (NGO) in Minas Gerais. Given the challenge of maintaining a committed team in an environment where financial remuneration is not the primary attraction, the research used the Allen and Meyer (1990) Three-Dimensional Model to identify the nature of the employees' bond with the entity. A quantitative approach was adopted, with convenience sampling, using an electronic questionnaire based on the affective, continuance, and normative commitment scales validated by Siqueira (1995; 2000). The results revealed that the predominant dimension in the organization is affective commitment, evidencing a strong emotional bond with the institution's mission. These findings corroborate the prevailing literature on NGOs, which suggests that identification with values and purpose is the main driver of commitment in these institutions. Normative commitment showed moderate to high levels, indicating the presence of a sense of moral duty. On the other hand, continuance commitment obtained the lowest levels, demonstrating that retention is not motivated by the fear of loss. The study contributes to the organization by providing a clear diagnosis that its operational sustainability lies in the emotional bond. This allows management to direct Human Resources policies focused on strengthening organizational culture and symbolic recognition, ensuring talent retention despite the budget constraints typical of the sector.