Aplicação do sistema de triagem de manchester pelo enfermeiro: valores, conceitos e significados

Abstract

This research aimed to understand the values and the concepts relating to the meaning of the application of the Manchester Triage System for nurses of the emergency care service. It is a qualitative research. The research scenario was one Emergency Unit of the Zona da Mata Mineira, taken as macro-regional reference in urgent care and emergency users of the Unified Health System, which uses the Manchester Triage System as a risk classification system. The sample of the study participants was configured as a full selection of a population of eight nurses, eight agreed to participate. The survey data were collected through semi-structured interviews and participant observation technique. From the information collected, there was a thematic analysis of the data, this five categories emerged: values attributed by nurses to the Manchester Triage System on daily life: "Help? Help! Since it is actually functioning [...] "; conflicting concepts for the Manchester Triage System: "Oh, doctor, I'd rather not comment on that here"; conceptions of nursing for the community on the Manchester Triage System: "[...] There is more wear with the people, because they think it is the nurse who puts inside [...]"; des-values that harm the nurse's daily life in the application of the Manchester Triage System: "[...] The protocol has its flaws, I think we have to adapt these failures"; Manchester Triage System: values training and application and relevance for nursing. The findings of this study allowed us to understand that the Manchester Triage System can enable the nurse in the care production integrate knowledge leading to an understanding of care beyond the cause and effect relevant to the clinical condition of the user, provided they are carried out effectively. It also allows nurses to adopt an act that goes beyond the biomedical model, despite conflicts that can occur between the professional categories involved. The study shows that participating nurses know what the community thinks about this screening system and that this system needs adjustments to different situations, with periodic training of professionals for the application. Although the rating activity by the Manchester Triage System be of recent incorporation in Urgent and Emergency Services, the nurse has shown attributes indispensable for the application of this successful form tool, climbing the achievement of this important performance space inside the health structure of the country. However this achievement can be further expanded by the undergraduate nursing courses with the inclusion of the theme risk rating in their curricula. You must register this study portrayed a local overview of the topic from the perspective only of nurses, thus further studies need to be developed in other settings and also in the view of other professionals and the users themselves.