E-Gov e comunicação: estudo do portal da prefeitura de Juiz de Fora

Abstract

The object of this study is the e-Government (e-Gov), which is understood as a device able to give conditions to a communicative process that allows to create, to collect, to organize, to transfer and to share knowledge and information. These actions may be useful in the decision process, in managing public policy and citizen inclusion as a producer of collective knowledge in an Information Society. The research evaluated the communicative possibilities from governmental official sites from USA, Portugal and Parana State of Brazil. According to the official sites evaluated, the USA government is which give opportunity to participation and collaboration of the citizens, whereas Portugal official site is the most advanced concerned to ofter good and shphisticated services to citizens and companies. The official site of Parana government shows (presents) well succeded experiences such as the Use of Public Money site (transparency), the use of tools and applications to attend educators, students, school and community at the site Education Day By Day, and the use of Free Software in public informaties services in the three examples the main characteristic is that the communication is centered in the transmitter (only from the government to the society). As the final proposal we present a model of official site to Juiz de For a City Hall that allows a better interaction between government and citizies.