Educação permanente e suas interfaces com as condições sensíveis à atenção primária

Abstract

This is a descriptive qualitative study that employed as theoretical and methodological hermeneutics-dialectics. We aimed to analyze the permanent education process carried out by nurses of Primary Health Care and its interfaces with ambulatory care sensitive conditions. The Primary Health plays a key role in the ordering of care networks, management and coordination of care to users seeking the resoluteness of their actions. The resoluteness may be compromised when there is not an efficient service to ambulatory care sensitive conditions. Among the factors involved, permanent education comes as a tool to assist professionals in the management of these conditions and the nurse is inserted in this context as a professional acting concerning the provision of assistance, the management and development of permanent education at its team. The participants were fourteen nurses working in primary health care in the city of Juiz de Fora - MG. The data were analyzed from two categories: 1st) Assistance in Primary Health and Hospitalization; 2nd) Education: tool for dealing with ambulatory care sensitive conditions. The results showed that the major cause of hospitalizations in the catchment area of the nurses is related to chronic diseases among the ambulatory care sensitive conditions and that most of them could be avoided. Nurses recognize the process of permanent education as a tool to interfere in the occurrence of these hospitalizations, but the practices carried out by they are closer to the continuing education to update techniques and transfer of information and there is not a specific space for realization of permanent education. Thus, the association between ambulatory care sensitive conditions and permanent education is still very subtle. The permanent education although considered important tool to support professionals in the care and handling of ambulatory care sensitive conditions, yet has not a great impact in relation to these conditions.