Digitalização e resiliência: um estudo sobre a mitigação de riscos em cadeias de suprimentos na indústria automotiva brasileira

Abstract

The general objective of this dissertation is to analyze the use of digitalization as a strategy for risk mitigation in the brazilian automotive supply chain, highlighting its main practices, challenges and opportunities. This qualitative study was conducted through questionnaires and interviews with industry actors who report on how digitalization has been operating in the presented context and how this operation impacts the routine of the industry and document analysis. In this context, the present work allowed the mapping, based on the literature, of the main ways of risk mitigation in supply chains enabled by digitalization and the identification and categorization of the main risks present in the automotive supply chain in Brazil. It was also possible to investigate the challenges and opportunities arising from the adoption of digital technologies for risk mitigation in the brazilian automotive industry - including high implementation costs, the need for specialized training, and cybersecurity risks, contrasted with opportunities for innovation and operational efficiency - and to analyze how digitalization is transforming the processes of operation, monitoring, and competitiveness of the automotive supply chain. The mapping included risks such as dependency on global suppliers, shortages of critical inputs, and impacts from geopolitical and environmental crises. Digital technologies like IoT, Big Data, and AI are highlighted as fundamental in transforming operational and monitoring processes, enhancing visibility and resilience. The impacts of digitalization on the management of the identified risks were assessed, discussing potential advances and limitations. The study provides a current overview of a broad panorama of innovations, technologies, and actions for risk mitigation in the industry under study. The impacts of digitalization on risk management were assessed, indicating significant advances in efficiency and agility, although barriers still limit a complete transformation of the sector. The research also offers a bibliographic survey with the definitions of what risks are in the supply chain and a comparative analysis between the risks listed by actors, organizations, and authors.