Desafios na gestão dos contratos de locação da Universidade Federal de Juiz de Fora Campus Avançado de Governador Valadares

Abstract

This study presents a management case developed within the Professional Master's Program in Public Education Management and Evaluation (PPGP) at the Center for Public Policy and Education Evaluation of the Federal University of Juiz de Fora (CAEd/UFJF), focusing on the management of lease contracts at the UFJF Campus in Governador Valadares (UFJF/GV). Initially, the case was constructed based on historical evidence that revealed several challenges and difficulties faced by lease contract managers at UFJF/GV in carrying out their duties. This led to the following research question: what are the challenges and difficulties faced by lease contract managers at UFJF/GV? Based on this question, the study aimed to analyze how the management of lease contracts at UFJF/GV is conducted, with the goal of identifying the specific challenges and difficulties encountered by managers in their routine activities. The methodological approach was a qualitative case study, employing bibliographic and documentary research, as well as a questionnaire administered to lease contract managers at UFJF/GV. The literature review, which supported the data analysis, was structured around three thematic axes: (i) Contract management in public administration; (ii) Public administration and the principle of efficiency applied to contract management; and (iii) Potential tools for managing lease contracts. The data analysis revealed that all respondents experience significant difficulties and challenges in performing their roles, with the main issues being: (i) procedures for contract renewal and adjustments; and (ii) the need for investment in training and professional development. Based on the research findings, an Educational Action Plan (PAE) was developed, containing five strategic actions to be implemented within the institution to address or at least mitigate the identified challenges: (i) revision and standardization of procedures and workflows related to lease contract management; (ii) specialized training for the contracts sector and lease contract managers, and the institutionalization of a continuous training program; (iii) revision and updating of guiding documents related to contract management; (iv) creation of a Moodle forum and FAQ section on the UFJF/GV contracts department webpage; and (v) full utilization of the features offered by the Contratos.gov.br system for contract management.