A gestão escolar na era digital: estratégias para o enfrentamento do cyberbullying e para a potencialização das redes sociais e das ferramentas digitais como aliadas educacionais

Abstract

The present dissertation has as its management case the management's confrontation of cases of violence, aggression, bullying and cyberbullying among students at the Professor Quesnel State School, linked to the Regional Education Superintendency of Juiz de Fora (MG). The research question is: “How can the school management of Escola Estadual Professor Quesnel contribute to confronting cyberbullying and favor the use of social networks and digital tools as educational partners” and the specific objectives are: to describe the current context of use of networks social activities by EE Prof. students. Quesnel, with an emphasis on the issue of cyberbullying; analyze management performance in relation to the use of social networks and cyberbullying practices at school; and think about and propose strategies that contribute to confronting these practices in the school environment. The research provides a brief history of the phenomena of bullying and cyberbullying in the Brazilian and global context, conducts a documentary analysis with data collection from school records on the occurrence of digital violence among students at the researched school and develops bibliographical research. The study seeks to understand how technology has been incorporated into everyday life and the school environment, exploring the main associated concepts and the functioning of social networks. As a theoretical reference, it was based on Olweus (1993), Debarbieux and Blaya (2002), Debarbieux (2007), Felizardo (2021), Ribeiro (2013), Martino (2014), Fava (2018), Morin (2003), Calhau (2010), Fante (2005), Burgos (2013), Gatti (2000), Candau (1997), Bruno, Teixeira and Calderano (2010), Feldmann (2009), among others. The research has a qualitative focus and also uses mixed questionnaires applied to teachers working in Elementary School, final years and semi-structured interviews with the two Basic Education Specialists, who teach the final years of Elementary School and with the School Manager. The results were analyzed in light of the aforementioned theorists and indicated the basic elements for the elaboration of the Educational Action Plan, aiming at improving educational practices and school management, in the context of a school whose students are increasingly inserted in the digital world.