Lá e de volta outra vez: as transformações gerenciais na Procuradoria-Seccional da União em Juiz de Fora entre os anos de 2019 E 2022

Abstract

The Advocacia-Geral da União (AGU) is the institution that, directly or through a linked body, represents the Union, judicially and extrajudicially, being responsible for consultancy and legal assistance activities for the Executive Branch. In recent years, due to factors such as new management guidelines, technological development, the Covid-19 pandemic (Coronavirus disease 2019) and others, institutional changes – with an emphasis on virtualization and deterritorialization – have been observed. They presented developments in multiple parts of the AGU, including the Procuradoria-Seccional da União em Juiz de Fora/MG (PSUJFA). Given this context, this study sought to understand how the processes of virtualization and deterritorialization of work in the Attorney General's Office changed the management foundations of the PSUJFA between 2019 and 2022. To this end, six interviews were carried out with the agency's employees and documentary research was carried out, which included, among other sources, ordinances and service orders, technical notes, management reports. The virtualization process eliminated the use of paper, imposed formal and standardized communication and allowed remote work (home office). Deterritorialization, using changes arising from virtualization, equalized the volume of work (by centralizing servers in Brasília), created divisions of tasks in the form of specialized coordinations, implemented demonstration models and reduced the hierarchical structure. It is concluded that the management foundations of the PSUJFA led to an improvement in the principles of Weberian bureaucratic management, mainly in three aspects: division and specialization of work, the application of records and the standardization of documentation