Telework 2.0: redes sociais de trabalho à distância como sistemas semióticos

Abstract

Telework is one most relevant activities to comprehend contemporary work dynamics. Over the years, more and more professionals have adopted homeoffice journeys, but also other formats of work away from the office. Dependent on technology and innovation, working upon distance is an always updating matter. This is surely a fertile ground for studies about communication processes, study of the media itself and content analysis or any other aspect of human communication. The communication phenomenon that we intended to investigate are the relations established by employees among themselves and directed to the company when teleworking. Mediated by telephones and computers, these relations, as we believe, are determinant to say if a process is successful or a failure. Our hypotheses are crossed by the idea that the effectiveness is linked to some level of harmony perceivable in communication between actors. The pursuit of our goal begins with the studies in complex social networks and technology development. Then we tried to sketch a simple model to understand the phenomena in regard to the methodology used, which will be described best along the lasts chapters of the dissertation. Finally, we conclude pointing some changes induced by the theory to enhance the processes we modeled and analyzed critically.