A mediação enquanto instrumento para resolução de conflitos intraorganizacionais

Abstract

This article aims to analyze, understand and demonstrate mediation as an instrument for solving intra-organizational conflicts, bringing to light a new perspective that abandons the exacerbated judicialization that plagues the Brazilian judiciary and values the consensual, peaceful composition based on win-win logic, in which the parties no longer need to occupy opposing positions of winner and loser in the face of a conflict. The construction of this article took place through the methodology of bibliographic research based on academic articles and doctrines that analyze mediation from different perspectives in order to enrich the points analyzed in this article. In this way, the objective was to demonstrate the importance of the search for adequate means to solve intra-organizational conflicts, with mediation being a solid and safe way to be explored.