Uma análise do nível de satisfação dos Servidores Técnico-Administrativos em Educação do IF Sudeste MG com aspectos relativos ao comportamento organizacional

Abstract

Job satisfaction is an important dimension to be identified by the manager of an organization, including in the Brazilian public field, in so that actions can be created that favor the alignment of workers to the objectives of the organization. This is a theme currently discussed as a way to improve the performance of organizations, because satisfaction is a variable that affects individuals in health, behavior, professional and social life. Based on these premises, this dissertation aims to identify the level of satisfaction in the work of Administrative Technicians in Education of the Southeast IF with the reward system maintained by the institution. An exploratory and descriptive quantitative research was carried out, and a questionnaire with sociodemographic data and the Work Satisfaction Scale were applied to 154 employees of the institution. Then, the predominance of dissatisfaction with salary and promotions was verified; indifference to the nature of the work and with the leadership and satisfaction with the relationship with the co-workers. The sociodemographic variables were relevant in some of the analyzed aspects, and different levels of satisfaction were observed according to gender, age, time at home and level of the position held.