Inovação e tecnologia na saúde entre profissionais e usuários

Abstract

Looking at the work, we can find a division into three chapters, in which the first is focused on a study and analysis of the functioning of the SUS-Unified Health System, theories, basic concepts, on communication and health in the (SUS) . However, our focus is based on the health area, trying to find a possible means or way, with regard to technological innovation for health among professionals and users to solve their communication problems in their workplaces and in society generally. since one of the main guidelines of the (SUS)-Unified Health System or Ministry of Health is social inclusion and the use of technological communication means for health, seeking to cover the demands or needs in public health. This sector has great plans, activities and possibilities for the development of projects on communication and health, which include the use of information and communication technologies. In the second chapter we briefly address the emergence of communication, a fact that came from primitive times until the emergence of the first technological movements, and we make a small comparison of how communication was before and after, this is until our current generation. Moving on to the third chapter, we focused on studying and analyzing an application produced by SUS and called (SUS COVID19), where we seek to know its features, scope or reach to users, characteristics of its design, and the respective usability terms. It is from these studies that our work sought to develop a precise research from various bibliographic sources, scientific articles, dissertations and including the search for various sources on the Internet, thus deepening and expanding the various knowledge and knowledge regarding the subject under study on (Innovation and Technology in Health among Professionals and Users), as well as a survey on the levels of knowledge of professionals about communication and information for health and also the offers of adequate services for SUS users, such as scheduling appointments, visits, guidelines for medication and home contact with the closest patients and prevention of various pandemics.