Os desdobramentos das políticas de saúde e qualidade de vida em ações do núcleo de atenção à saúde do servidor na Universidade Federal de Juiz de Fora

Abstract

This dissertation was produced as part of the scope of the Professional Master in Public Administration (PROFIAP / UFJF) of the Faculty of Management and Accounting of the Universidade Federal de Juiz de Fora (UFJF). In the search for attention to the quality of life and health of the server UFJF implemented in 2014 the “PRO-VIDA”, which proposes among other strategies the creation of the Núcleo de Atenção à Saúde do Servidor (NASS), with the purposive conception of actions and dialogue with the SIASS Unit. However, despite the efforts started in 2015, there has not yet been full implementation of the NASS and those already implemented do not meet the established objectives. From this perspective, this work had as its guiding question: how to implement a worker health care policy in order to mitigate the existing gaps, aiming at greater effectiveness of the Núcleo de Atenção à Saúde do Servidor at UFJF? To answer this question, the general objective was to identify the causes and obstacles present in the process of management and implementation of the NASS. To this end, theoretical approaches focusing on health and quality of life of the federal public servant were used, as well as the study of strategic planning in universities. The methodological course followed was based on a qualitative analysis of the data, a case study, with bibliographic research and documentary analysis and interviews. Among the challenges for NASS implementation and management was the need for closer ties between COSSBE/SIASS, which manages healthrelated issues, and Higher Management; the demand for server awareness about the role of protagonists; the need to give visibility to the Núcleos and the demand for a communication channel between COSSBE/SIASS and the Academic Units. At the end, an action plan is proposed with strategies and actions to improve the implementation process and management and implementation of NASS.